Online therapy session prices
Every therapist on Shezlong sets their own session fee, so you can choose someone who fits your budget. You see the full price on the therapist’s profile before you book, with VAT and service fees included, and you only pay for the sessions you book.
What affects the price of a session
The therapist’s experience
Each therapist sets a fee that reflects their experience, qualifications and specialty.
Therapist or psychiatrist
Psychiatrists are medical doctors who can diagnose and prescribe medication. Psychologists and counselors offer talk therapy. Each sets their own fee.
Session length
Many therapists offer sessions of different lengths, such as 30 or 60 minutes, and each length has its own fee.
Where you book from
Fees are shown in the currency of the country you book from, so the price you see is the price you pay.
Ways to pay less
Book a bundle
Buy a bundle of sessions with the same therapist at a discount, then choose your session times whenever suits you.
Start with a free introductory session
Some therapists offer a free introductory session, so you can see whether they are the right fit before you pay.
Set your budget when you get matched
Answering the matching questions is free. Tell us the session fee you are comfortable with and we only suggest therapists within it.
How to pay
Pay securely by card (Visa, Mastercard and more), Apple Pay or your Shezlong wallet. In Egypt you can also pay at Fawry. The options you see depend on your country and device.
Cancellations and refunds
- Cancel 12 hours or more before your session for a full refund.
- Cancel between 12 and 6 hours before for a 75% refund, or between 6 and 3 hours before for a 50% refund.
- Sessions cancelled less than 3 hours before the start time are not refunded.
- If your therapist doesn’t join within 15 minutes, you get a full refund or a free reschedule.
Online therapy in your country
Therapists, how sessions work and answers to common questions for each country.
Questions about session prices
How much does an online therapy session cost?
It depends on the therapist. Each therapist on Shezlong sets their own fee based on their experience, specialty and session length, and the price is always shown on their profile before you book. You can filter the therapist list by session fee to see only therapists within your budget.
Do session prices include VAT and fees?
Yes. The session fee you see on a therapist’s profile already includes VAT and service fees.
Is a session with a psychiatrist priced differently?
Psychiatrists, psychologists and counselors each set their own fees. Choose a psychiatrist if you may need a diagnosis or medication, and a psychologist or counselor for talk therapy.
Are there packages or discounts?
Yes. Many therapists offer bundles: you pay for several sessions at a discount and choose the times later. If you cancel a bundle, the sessions you already attended are charged at their usual price.
Can I try a therapist for free?
Some therapists offer a free introductory session. It is shown on their profile when you can book one with them.
Can I get a refund if I cancel?
Yes, depending on how early you cancel: a full refund 12 hours or more before the session, 75% between 12 and 6 hours, 50% between 6 and 3 hours, and no refund less than 3 hours before.
Find a therapist who fits your budget
Answer a few questions to get matched, or browse all therapists and filter by session fee.