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I can’t find a suitable timeslot with my therapist

If you can't find a suitable time slot with your therapist, you can request a new time slot by following these steps:

  1. Click on the therapist’s profile page.
  2. The "Request A Time Slot" button should be visible below the therapist's schedule.
  3. Select the day, hour, and duration that you require.
  4. You can follow up on the status of your request from the website by clicking on Requests , which is available in My Therapy .
  5. The therapist's response will show up within 12 hours by approving or rejecting the request.
  6. If the request is approved, you will be able to find it on the Upcoming page.
  7. You will have to confirm your session by completing the payment no later than 3 hours prior to the scheduled time, following approval from the therapist.